7 Ways to Build Influence in the Workplace
1. Build Trust With Your Co-Workers. Influence is most often and most easily carried through trust. Only when a co-worker trusts you will he or she be open to your influence. If you're in a higher position in the company hierarchy, it's possible to convey a demand or assign a task that must be carried out by your employee, but true influence suggests a free will component. If you assigned the same task but didn't carry a higher authority, would your employee still listen to you and believe that the task is necessary to execute?
2. Cultivate Reliability Through Consistency. Inconsistency is the fastest way to ruin your reputation. Consistency, on the other hand, is slow but sure--if you execute your tasks effectively and on time, day after day, eventually people will come to rely on you. The same is true when you execute a consistent style of leadership, setting consistent expectations with your employees and giving consistent rewards for good work. People will come to rely on your behavior and expect you to be a consistent performer.
3. Be Assertive, Not Aggressive. Being assertive is the only way to get your ideas noticed, especially when you're competing with others for visibility, such as in a meeting. However, there's a difference between being assertive and being aggressive. You'll need to present your thoughts and ideas with a high degree of confidence, indicating your convictions, but any excessive degree of confidence could be mistaken for needless arrogance, which will compromise your perceived authority. Tread carefully, especially when you're unfamiliar with your audience or if you're presenting your thoughts on an area outside of your expertise.
4. Be Flexible. Flexibility is also important. While this may seem like it conflicts with the need to be assertive--after all, it's difficult to assert yourself fully if you're open to changing your opinion--being too stringent or adamant in your beliefs will work against you. In this case, people will come to see you as a stubborn, immovable monolith, incapable of believing in anyone other than yourself. This can decrease the respect people have for you and compromise your overall influence.
5. Be Personal. A little personality goes a long way, especially when you're trying to build influence in the workplace. This is especially important when you're in a higher position, as a boss or a supervisor. If you isolate yourself, or try to build your perceived authority by distancing yourself from the others, it might only serve to alienate you and put you in a position where you're viewed with distrust or even resentment.
Instead, go out of your way to have personal exchanges with your employees and co-workers. You don't need to build friendships, but there's no reason why you can't get to know each other. Personal working relationships are important for cultivating a sense of team, and if people see you as another person on the team, they'll be more receptive when you disclose your ideas or opinions. The key here is to seem imperfect, approachable, and human.
6. Focus on Actions Rather Than Argument. Trying to build influence through words is useless. Even a leader with perfect diction and a background in rhetorical strategy can't hope to win the influence of his or her peers through speeches and arguments alone. If you're going to build influence in the workplace, you need to speak through your actions, or at the very least have the actions and history to back up whatever it is you're saying.
7. Listen to Others. Finally, remember that influence is a two-way street. The more you believe in the people around you and incorporate their ideas into your vision, the more they'll believe in your ideas and incorporate them into their work habits. If you want to build up this kind of relationship with your co-workers and employees, you first have to listen. Listen to everyone's opinion, and encourage people to speak up, especially if they don't often voice their opinions. Take time to respect and acknowledge everybody's opinion, and let people know that you value them.
SOURCE:.inc.com
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