The 4 parts of emotional intelligence

• Self-awareness – The ability to recognize your emotions, strengths and weaknesses, and how your emotions affect your thoughts and behavior. Self-confidence is an important aspect of self-awareness because you have to trust yourself to judge your own emotions.
• Maturity – The ability to manage your emotions in healthy ways, control impulsive behaviors, take initiative, follow through on promises and react with flexibility to change. Maturity refers to your ability to manage yourself and translates into others perceiving you as trustworthy, adaptable and conscientious.
• Social skills – The ability to understand others, recognize emotional cues and body language, feel comfortable socially, and recognize the dynamics of a group. Social skills allow you to communicate clearly, influence others and manage conflict constructively.
• Rapport – The ability to develop and maintain healthy relationships, communicate clearly, influence others, work in a team and manage conflict. In the workplace, relationship management helps you build bonds with co-workers, work toward goals cooperatively and coach effectively.

SOURCE:insperity.com