When You Need To Tell Your Boss About A Mistake (And When You Can Fix It Yourself)

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1. YOU SENT THE WRONG DATE ON AN INVITATION OR THE WRONG ATTACHMENT IN AN EMAIL TO CLIENTS

So you went back to read over an email you sent earlier today and found an error, and now you’re feeling pretty embarrassed. But have no fear: This situation has an easy fix. Follow up the first email with a second email in which you apologize to the clients and include the correct date or attachment, and voila—problem solved.

2. YOU ACCIDENTALLY DELETED IMPORTANT DATA IN A COMPANY GOOGLE DOC

Gulp—just like that, with one swift push of a button, three weeks of your team’s hard work has been lost. While your first reaction might be to go into full-on panic mode, take a deep breath and remember that Google docs provide an option to view revision history and restore old versions of documents. Read: You’ll have the doc back up and running again in no time. And if a coworker happened to notice your mistake in the split second that the info was gone? Send her a quick apology via Gchat.

3. YOU AND A COWORKER HAD A MINOR MISUNDERSTANDING

After a slight miscommunication via email, you and a coworker are feeling, well, pretty frustrated with one another. While it might be tempting to bring in someone else to mediate, take a minute to step back and evaluate the situation. If it really is just a matter of miscommunication (and this is the first time this has ever happened), you can handle it on your own. Start a calm, in-person conversation with your coworker and use those excellent people skills of yours to resolve the conflict—all without getting your boss involved.



SOURCE:fastcompany.com

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